Privacy Policy

Effective Date: 23 June 2026

Introduction

SIMR Garage SimSports Services ("SIMR Garage", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit or make purchases through our website.

Information We Collect

• Contact Information: Name, email address, telephone number, billing address, and shipping address.

• Order Information: Purchase history, order details, payment references, and shipping information.

• Technical Information: Browser type, device information, IP address, and website usage information for security and operational purposes.

• Local Storage Information: Billing details, shopping cart contents, and preferences are stored locally on your device to improve user convenience.

How We Use Your Information

• Process and fulfil orders.

• Arrange product delivery and service fulfilment.

• Send order confirmations, invoices, shipping updates, and delivery notifications.

• Respond to enquiries and provide customer support.

• Improve our website, products, and services.

• Prevent fraud, unauthorised transactions, and security incidents.

• Comply with legal and regulatory requirements.

Payment Processing

Online payments made through our website are processed securely through authorised third-party payment service providers, including ToyyibPay. SIMR Garage SimSports does not store, process, or retain customers’ credit card or debit card information on its servers.

Disclosure of Information

We may share your personal information with trusted third parties only when necessary to:

• Process payments.

• Deliver products and services.

• Provide website hosting and technical support.

• Comply with legal, regulatory, or governmental requirements.

Such third parties may include payment gateways, courier companies, hosting providers, cloud service providers, and professional advisers. We do not sell, rent, or trade your personal information to third parties.

Data Retention

We retain personal information only for as long as necessary to fulfil business, legal, accounting, tax, warranty, customer support, and regulatory obligations. When personal information is no longer required, it will be securely deleted, anonymised, or destroyed.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorised access, disclosure, alteration, or destruction. While we take reasonable steps to secure your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

You may request access to, correction of, updating of, or deletion of your personal data, subject to applicable legal requirements. To exercise these rights, please contact us using the details provided below.

Marketing Communications

We may occasionally send information regarding products, services, promotions, events, or other updates that may be relevant to you. You may opt out of receiving such communications at any time.

Cookies and Local Storage

Our website may use browser local storage and essential cookies to improve user experience and website functionality. We do not use advertising tracking cookies for third-party marketing purposes.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

PDPA Compliance

SIMR Garage SimSports is committed to handling personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable laws and regulations.

Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date.

Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:

SIMR Garage SimSports Services

Website: www.simrgarage.com

Email: simr.garage@gmail.com

WhatsApp: +60 12-358 0498